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Garbage screen with Intel Linux Graphics Installer + Ubuntu 12.04.2 64 bits + Samsung NP900X3E-A02US (HD 4000)

20 posts / 0 new
01 Staff's picture
01 Staff (not verified)

May 05, 2013 - 07:57pm

  • cpcpcp's picture
    cpcpcp (not verified)



    i have a Samsung NP900x3e-06DE wih Core i7.

    i installed ubuntu 13.04 and i have the same issue with black lines on display.

    i can see the black lines on windows 8 too.

    After shutting down laptop and wait an hour or so the lines are disappear.

    nomodeset or noacpi doesn't work for me.

    the last kernel 3.9 doesn't solve this issue.


    Please help, i like Ubuntu more than windows 8.





    May 09, 2013 - 03:26am
  • Hi cpcpcp,

    A forum participant has filed a bug "upstream" (Comment 18), so it would be best to track the issue there as it is analyzed and remedied. If, in your judgement, the filed bug does not apply to your particular situation, consult the guidelines I describe in (Comment 17) for filing a new bug.


    May 09, 2013 - 01:20pm
  • gregoiregentil's picture
    gregoiregentil (not verified)

    For my curiosity, can you take and post a picture on Windows 8? I have never seen the lines on Microsoft OS.

    May 09, 2013 - 01:56pm
  • cpcpcp's picture
    cpcpcp (not verified)

    i attachted some pictures on.

    same issue on lattest ubuntu 13.10.

    nomodeset now work for me but changing the brightness doesn't work anymore


    May 10, 2013 - 01:01am
  • sedrik's picture
    sedrik (not verified)

    Hello there,

    I have the same issue pointed above, I came back home yesterday from the shopping with my new machine, did not bother to boot in windows and went straight to install ubuntu.

    nomodeset does work as a temp solution but it really limits the capabilities of the laptop. I hope you can help us out :)

    If I can help by giving you more information, please do not hesitate to ask. I am a student in CS and am starting to get around in linux so I may be able to help a little.

    Have a great week end,


    May 11, 2013 - 05:34am
  • hennilu's picture
    hennilu (not verified)

    Solution: Install kernel 3.10rc5

    I did this and now the horizontal lines are gone! I've also mentioned this in the bugtracker-post @ freedesktop mentioned earlie in this topic.

    Jun 09, 2013 - 05:03pm
  • gregoiregentil's picture
    gregoiregentil (not verified)

    Has anyone any idea what is the fix? So that we could backport to previous kernel. I'm not sure I want to have such newest kernel.

    @hennilu: Are you on Ubuntu?

    Jun 09, 2013 - 09:13pm
  • gregoiregentil's picture
    gregoiregentil (not verified)

    How can I remove the packages from as it doesn't help and then I prefer to stick with Ubuntu packages? On my system, I still have "libcairo-gobject2 libcairo2 libcairo2:i386 libllvm3.1 libllvm3.1:i386" from this repository. If I try "apt-get remove libcairo-gobject2 libcairo2 libcairo2:i386 libllvm3.1 libllvm3.1:i386", apt gets crazy and wants to remove a lot of things. How can I replace those packages with the Ubuntu ones without screwing up my system?

    Jun 12, 2013 - 09:11am
  • gregoiregentil's picture
    gregoiregentil (not verified)

    To answer my own question, you have to downgrade each package. Use apt-cache policy and apt-get install. Overall, that was not a pleasant experience.

    Jun 12, 2013 - 09:32am
  • Downgrade for Ubuntu 12.04

    1. Get u12.04-downgrade.tar
    2. Uncompact: $ tar xf u12.04-downgrade.tar
    3. Roll back by running it: $ sudo sh ./
    Jul 24, 2013 - 01:46pm
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