Hi there - the problem here is that the installer is checking to see if you have the "i915" module loaded (as that's the one in use) but your NUC setup seems to have a module called i915_bpo in charge instead (whic hthe installer doesn't know it can replace). Are you y any chance using a later kernel from backports instead of the regular distro kernel?
"You don’t seem to have an Intel i915 chipset so no updates are needed"
14 posts / 0 new
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Oct 27, 2015 - 05:12am
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Oct 27, 2015 - 07:51pm
Yes that must be it. I've updated to 15.10 and it uses the regular "i915" driver and passes this check, but 15.10 isn't recognized by the installer. Is 15.10 support upcoming?
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Nov 09, 2015 - 10:01am
Yep - so I have good news and neutral news:
Good: the 15.10 installer has gone to QA already (it went to QA the day 15.10 released)
Neutral: 15.10 already contains the i915 driver that the latest installer would have provided, so there's no graphics driver update in it this time - only a VAAPI video acceleration upate.
So the installer won't change anything there, but you're already bang up to date. -
Oct 29, 2015 - 02:23pm
Although I have a NUC5i7RYH, I ran into the same problem. I was advised in the freenode chatroom to just install a driver from a custom repository... and that seemed to have helped things somewhat, but not entirely. Before installing the custom driver there was lots of visible screen tearing, and the CPU was experincing heavy load during things like gaming and video streaming. After installing the custom graphics driver the CPU would no longer go crazy playing games, and there was a noticable drop in the amount of screen tearing, although its still happening.
I figured I would just need to wait for the next supported Intel Grapchis Stack to support Iris 6100, as the latest stack only lists
4th Generation Intel® Core™ processors with Intel® Iris™ Pro Graphics 5200
But since your i5RYK has HD 6000 (which should be supported), and you seem to have the same problem with me, I wonder if there isn't some other answer here?
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Nov 02, 2015 - 10:53am
Just an update - I confirmed that I'm indeed using the bpo version of the module.
Vivek -- I've seen you acknowledge this issue of "bpo modules not being recognized" in other posts.. but what does this mean exactly? How did I end up with a backport? I installed a fresh 15.04 and immeditaly tried the intel graphics installer which failed the same way as OP's. At that point I did install some PPA stuff (see post above), which I suppose could have introduced the bpo, however I don't believe this is the case since it was failing before that.
One possibility: I installed Ubuntu using the linux pen drive application. You don't suppose this would cause anything to be seen as a backport, do you?
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Nov 09, 2015 - 10:09am
I'm not actually 100% sure where the bpo modules come from.
The name indicates a backports kernel, but the bpo kernels on my machine(s)
just say i915. You can probably find out like so:modinfo i915_bpo | grep filename: | while read x path; do dpkg -S $path; done
lets break that down:
modinfo i915_bpo | grep filename: # this tells you where the i915_bpo module is being loaded from
(or more accurately, where the kernel _would_ load it from on the next attempt, which is usually the same thing)dpkg -S $path # tells you which package a file came from.
If you do find out, please post it here, I'd quite like to know.
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Nov 04, 2015 - 06:45pm
You are not alone, I got the same issue.
Braswell Celeron N3150...
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Nov 16, 2015 - 01:45pm
Vivek -- I will try tonight when I get home and post the response.
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Nov 18, 2015 - 05:19pm
vivek:
linux-image-extra-3.19.0-32-generic: /lib/modules/3.19.0-32-generic/kernel/ubuntu/i915/i915_bpo.ko
does that lead to any clues?
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Nov 18, 2015 - 05:38pm
Yes - I can see where that package comes from - looks like the '-extra' kernel packages from trusty/updates contain a renamed module. I'm not sure why it's got a renamed kernel module though - I'll have to do some digging and find out why that's been done: In theory we could alter the installer to treat i915_bpo.ko the same as i915.ko, but I'd like to understand exactly what's going on here first.
I'm running Ubuntu 15.04 on a NUC5i5RYK, so I'm pretty sure there is Intel graphics hardware.
Diagnostic output requested from a similar thread follows...