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Failed to install on Ubuntu 14.04

4 posts / 0 new
01 Staff's picture
01 Staff (not verified)

Aug 21, 2015 - 11:09am

  • 01 Staff's picture
    01 Staff (not verified)


    I'm trying to install the Intel Graphics Driver on my Ubuntu 14.04 machine (which has the Intel HD 4600 graphics).

    For some reason the insllater fails on the second step and I receive the following message:

    Retrieving information from Failed Ubuntu 14.04


    Did anyone encounter this problem?


    I would be glad for some help.


    Aug 21, 2015 - 11:09am
  • fledermaus's picture
    fledermaus (not verified)

    Unfortunately due to the way some of the updates to 14.04 were handled we had to withdraw the installer support for 14.04 - You can either go to 14.10 and use the installer there or install the new LTS kernel and hardware support packs from Ubuntu (which will get you newer drivers and packages than the 14.04 installer would have provided anyway).

    Aug 25, 2015 - 05:52am
  • stefcep's picture
    stefcep (not verified)

    I got the latest drivers to install on Linux Mint 17.2 which is absed on 14.04 LTS.


    In a terminal: sudo apt-get install --install-recommends linux-generic-lts-utopic xserver-xorg-lts-utopic libgl1-mesa-glx-lts-utopic libegl1-mesa-drivers-lts-utopic


    Then download the latest intel driver and it should install.




    Sep 06, 2015 - 10:10pm
  • mypa's picture
    mypa (not verified)
    I have Linux Mint 17.2 Mate and Intel HD Graphics 2500 (Intel Core i5-3470). 
    Have two problems related with video driver:
    • Video tearing (youtube + Chrome)
    • Can not use Compiz - after turning compiz there is no window title and buttons.
    Tried to install Intel drivers, but with no luck: tried different versions of driver; changed /etc/lsb-release; tried Steve's recommendations.
    Sep 25, 2015 - 01:12am
  • fledermaus's picture
    fledermaus (not verified)

    We don't normally target LTS releases because each -lts-<codename> set of packages would require a separate set of packages to support - and the most recent -lts-<codename> package is probably going to provide more updated packages than the Intel installer would anyway.

    My advice to you would be to make sure you have the xserver, mesa and kernel packages from the -lts-vivid package sets (I believe you will get these by doing a dist-upgrade, but check with somone who knows Mint better than I do).

    Oct 06, 2015 - 09:48am