New installer problems

Hi,

hm .... after a late-in-the-evening reboot everthing worked.
Did you change anything on your 'side' ?

Thanks for the support !

Cheers
Andi

The repository failing to update may be due to an overzealous CDN cache in front of the repo webserver. We're seeing inconsistent sets of files in the repo (eg some old versions even when we know the new versions have been put up there), and at least one other user has reported the problem resolving itself (which is consistent with a cache eventually catching up with the updated repository).

Hi helium and all,

Nothing much to add to what fledermaus has said already-- the "overzealous CDN cache" was the primary cause here. I have some colleagues, through the magic of time zones, that will continue sanity testing over the coming hours to ensure the Installer and its packages are properly served to the community.

Cheers, I appreciate all of your patience. I will be amending the release notes properly in the morning to explain what happened here.

Hi,

When I run the Intel Driver Manager, and try to make the update, the "Error running transaction: GDBus.Error:org.debian.apt.TransactionFailed: error-no-package: Package i915-3.9-3.8-dkms isn't available" message still persists, so the issue is not fixed yet. I use Ubuntu 13.04, with all updates up to date.

I think it is time this was fixed. Thanks.

Eli

Hi esaxon,

The underlying issue was believed fixed as of first week of August, and I have been unable to reproduce the issue since the necessary 01.org server-side fixes were made-- I also use Ubuntu 13.04 and the Installer.

For sanity, it may be worthwhile to manually run `apt-get update` and do a package search to see if that package is present (on the command line with `apt-cache search i915-3.9-3.8-dkms` or in Synaptic). I would be curious to see the result of that test.

This is what I see, and what you should see as well:

$ sudo apt-cache search i915-3.9-3.8-dkms
i915-3.9-3.8-dkms - Intel i915 video drivers from the mainline kernel,

PS: Please do not re-post the same message in the future.

Cheers

Hi esaxon,

To move forward I'll need to know what repositories are enabled on your system. This can be accomplished with a window-shot. In Software Center, Edit -> Software Sources... -> Other Software tab. If you could capture that window and share it, that would be grand.

If the download.01.org repository is present and enabled, a final sanity check can be performed. If you do a package search for "libdrm2", you ought to see multiple versions available. 01.org hosts version "2.4.45-0ubuntu1", so that version ought to be made available for installation. I've done that search here, and I see Ubuntu's official version and 01.org's, and both are available for installation.

Cheers, appreciate your tenacity

I appreciate your tenacity, esaxon,

I cannot offer any advice about the apt.insynchq.com repository, as we do not maintain it. Check with insynchq to ensure you have the correct repository configuration.

The screenshot shows there are two "Intel Graphics drivers" repositories enabled. The repository with "2012Q4:" in the URL can be safely disabled and removed. That is an artifact from a prior run of the Installer.

With that repository gone, you should no longer get 404 errors for the Intel Graphics drivers repository. That should make it possible to install and upgrade the packages from 01.org.

Cheers