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New installer problems

23 posts / 0 new
01 Staff's picture
Starter
01 Staff (not verified)

Jul 30, 2013 - 04:12pm

  • helium's picture
    helium (not verified)

    Hi,

     

    hm .... after a late-in-the-evening reboot everthing worked.
    Did you change anything on your 'side' ?

    Thanks for the support !

    Cheers
    Andi

    Jul 31, 2013 - 03:55pm
  • fledermaus's picture
    fledermaus (not verified)

    The repository failing to update may be due to an overzealous CDN cache in front of the repo webserver. We're seeing inconsistent sets of files in the repo (eg some old versions even when we know the new versions have been put up there), and at least one other user has reported the problem resolving itself (which is consistent with a cache eventually catching up with the updated repository).

    Jul 31, 2013 - 04:12pm
  • Hi helium and all,

    Nothing much to add to what fledermaus has said already-- the "overzealous CDN cache" was the primary cause here. I have some colleagues, through the magic of time zones, that will continue sanity testing over the coming hours to ensure the Installer and its packages are properly served to the community.

    Cheers, I appreciate all of your patience. I will be amending the release notes properly in the morning to explain what happened here.

    Jul 31, 2013 - 04:44pm
  • esaxon's picture
    esaxon (not verified)

    Hi,

    When I run the Intel Driver Manager, and try to make the update, the "Error running transaction: GDBus.Error:org.debian.apt.TransactionFailed: error-no-package: Package i915-3.9-3.8-dkms isn't available" message still persists, so the issue is not fixed yet. I use Ubuntu 13.04, with all updates up to date.

    I think it is time this was fixed. Thanks.

    Eli

     

    Sep 25, 2013 - 03:33am
  • esaxon's picture
    esaxon (not verified)

    Hi,

    When I run the Intel Driver Manager, and try to make the update, the "Error running transaction: GDBus.Error:org.debian.apt.TransactionFailed: error-no-package: Package i915-3.9-3.8-dkms isn't available" message still persists, so the issue is not fixed yet. I use Ubuntu 13.04, with all updates up to date.

    I think it is time this was fixed. Thanks.

    Eli

    Sep 24, 2013 - 01:29pm
  • Hi esaxon,

    The underlying issue was believed fixed as of first week of August, and I have been unable to reproduce the issue since the necessary 01.org server-side fixes were made-- I also use Ubuntu 13.04 and the Installer.

    For sanity, it may be worthwhile to manually run `apt-get update` and do a package search to see if that package is present (on the command line with `apt-cache search i915-3.9-3.8-dkms` or in Synaptic). I would be curious to see the result of that test.

    This is what I see, and what you should see as well:

    $ sudo apt-cache search i915-3.9-3.8-dkms
    i915-3.9-3.8-dkms - Intel i915 video drivers from the mainline kernel,

    PS: Please do not re-post the same message in the future.

    Cheers

    Sep 30, 2013 - 09:18am
  • esaxon's picture
    esaxon (not verified)

    Hi,

    Sorry for the double post.

    I have run apt-get update, and apt-cache search i915-3.9-3.8-dkms, and the latter showed no result. I tried to search for it in synaptic, but it is not present. What I found by searching dkms in Synaptic is version 2.2.0.3-1.1ubuntu2.

    Thanks for your help.

    Sep 30, 2013 - 09:36am
  • Hi esaxon,

    To move forward I'll need to know what repositories are enabled on your system. This can be accomplished with a window-shot. In Software Center, Edit -> Software Sources... -> Other Software tab. If you could capture that window and share it, that would be grand.

    If the download.01.org repository is present and enabled, a final sanity check can be performed. If you do a package search for "libdrm2", you ought to see multiple versions available. 01.org hosts version "2.4.45-0ubuntu1", so that version ought to be made available for installation. I've done that search here, and I see Ubuntu's official version and 01.org's, and both are available for installation.

    Cheers, appreciate your tenacity

    Oct 03, 2013 - 06:55am
  • esaxon's picture
    esaxon (not verified)

    Hi,

    I have checked the repos, and the Intel drivers were disabled, I have enabled them. I have made the search in Synaptic for libdrm2, and it is 2.4.45-0ubuntu1 version.

    I started the Intel app, but after a while I get the following error:

    W:GPG error: http://apt.insynchq.com raring Release: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY 06BBDC2602DFE7E7, W:Failed to fetch https://download.01.org/gfx/repos/2012Q4:/Ubuntu:/13.04/main/dists/Ubunt... The requested URL returned error: 404 Not Found , W:Failed to fetch https://download.01.org/gfx/repos/2012Q4:/Ubuntu:/13.04/main/dists/Ubunt... The requested URL returned error: 404 Not Found , E:Some index files failed to download. They have been ignored, or old ones used instead.

    I cannot copy the screenshot of the software sources here, but I copy here a link:

    http://ubuntuone.com/4LMr5WweMg6lZAHUX40128

    Thanks a lot for your help!

    Oct 03, 2013 - 07:52am
  • I appreciate your tenacity, esaxon,

    I cannot offer any advice about the apt.insynchq.com repository, as we do not maintain it. Check with insynchq to ensure you have the correct repository configuration.

    The screenshot shows there are two "Intel Graphics drivers" repositories enabled. The repository with "2012Q4:" in the URL can be safely disabled and removed. That is an artifact from a prior run of the Installer.

    With that repository gone, you should no longer get 404 errors for the Intel Graphics drivers repository. That should make it possible to install and upgrade the packages from 01.org.

    Cheers

    Oct 10, 2013 - 06:53am