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Ubuntu 16.04/18.04 + i5-4200u = Screen artifacts

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01 Staff's picture
01 Staff (not verified)

Nov 04, 2018 - 04:29am

  • 01 Staff's picture
    01 Staff (not verified)

    I have this problem on my laptop HP Elitebook 820 g1. It's actual only for Ubuntu and not for Windows. It shows unpredictably and sometime pass away by itself. Now I cure it with screen blocking, and after reauthorization artefacts vanishes for a few minutes.

    There is Intel i5-4200u inside. And it has built-in Intel HD4400 graphics.

    Here is hwinfo:

    18: PCI 02.0: 0300 VGA compatible controller (VGA)
      [Created at pci.378]
      Unique ID: _Znp.a5WYeTUftW2
      SysFS ID: /devices/pci0000:00/0000:00:02.0
      SysFS BusID: 0000:00:02.0
      Hardware Class: graphics card
      Device Name: "32"
      Model: "Intel Haswell-ULT Integrated Graphics Controller"
      Vendor: pci 0x8086 "Intel Corporation"
      Device: pci 0x0a16 "Haswell-ULT Integrated Graphics Controller"
      SubVendor: pci 0x103c "Hewlett-Packard Company"
      SubDevice: pci 0x1991 
      Revision: 0x09
      Driver: "i915"
      Driver Modules: "i915"
      Memory Range: 0xd0000000-0xd03fffff (rw,non-prefetchable)
      Memory Range: 0xc0000000-0xcfffffff (ro,non-prefetchable)
      I/O Ports: 0x3000-0x303f (rw)
      Memory Range: 0x000c0000-0x000dffff (rw,non-prefetchable,disabled)
      IRQ: 47 (51616 events)
      Module Alias: "pci:v00008086d00000A16sv0000103Csd00001991bc03sc00i00"
      Driver Info #0:
        Driver Status: i915 is active
        Driver Activation Cmd: "modprobe i915"
      Config Status: cfg=new, avail=yes, need=no, active=unknown


    And glxinfo:

    Extended renderer info (GLX_MESA_query_renderer):
        Vendor: Intel Open Source Technology Center (0x8086)
        Device: Mesa DRI Intel(R) Haswell Mobile  (0xa16)
        Version: 18.3.0
        Accelerated: yes
        Video memory: 1536MB
        Unified memory: yes
        Preferred profile: core (0x1)
        Max core profile version: 4.5
        Max compat profile version: 3.0
        Max GLES1 profile version: 1.1
        Max GLES[23] profile version: 3.1
    OpenGL vendor string: Intel Open Source Technology Center
    OpenGL renderer string: Mesa DRI Intel(R) Haswell Mobile

    Is there any means to deal with this problem?

    Nov 04, 2018 - 04:29am