Oct 03, 2013 - 08:10am
Thanks for your continued participation! It's great to see community members assisting one another.
Over the past several weeks I have noted an emerging trend in topics that are actually bug reports. Spoiler alert: this is not the proper venue for reporting bugs.
If you encounter a sufficiently disruptive bug and you want to get it fixed, I encourage you to utilize an official technical support channel. Use reason to determine where best to begin-- if you paid for a support contract, begin by exercising that support contract. As with any technical support issue, be prepared to invest time and endure some level of frustration (we've all been there, myself included). And remember: not all bugs are created equal.
Here are the three possible starting points-- stay tuned for some examples to help you decide where to begin:
Indications that it's probably best to start with your distribution (not an exhaustive list):
Indications that it's probably best to start with your computer manufacturer (not an exhaustive list):
Indications that it's best to start with a specific open source project:
Cheers, I hope this helps